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How do I top up my card?
You can top up your card using USDC/USDT on supported networks. During the top-up, your crypto assets will be automatically converted into the fiat currency you select. The current top-up fee is 1%.<br><br>Go to "Card" > "Top up".<br><br>Select your desired fiat currency under "Deposit token", enter the amount, and the page will display the transaction fee, exchange rate, and final credited amount.<br><br>Note: Please check the supported networks listed in the app before you proceed.
You can top up your card using USDC/USDT on supported networks. During the top-up, your crypto assets will be automatically converted into the fiat currency you select. The current top-up fee is 1%.<br><br>Go to "Card" > "Top up".<br><br>Select your desired fiat currency under "Deposit token", enter the amount, and the page will display the transaction fee, exchange rate, and final credited amount.<br><br>Note: Please check the supported networks listed in the app before you proceed.


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How do I top up my card?
Since your card supports multiple currencies, <b>to avoid extra conversion losses, we recommend choosing the top-up currency based on your most common usage.</b>
For example, if you mostly spend in USD, consider topping up in USD. If you primarily spend RMB, you can top up directly in RMB.


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Can I withdraw unused assets?
Currently, it is not possible to withdraw unspent assets from the card. But we are working on it!


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Transferring fiat currency from other platforms
If you top up your Fiat24 account from another exchange (such as Kraken) or from a European bank account, the deposit should appear in your account within 24 hours. In some cases, it may take up to 7 days.
If your deposit is taking longer than expected, please contact Fiat24's customer support.
You can also check your registered email for related transaction notifications.

